We offer all our patients an opportunity to let us know about the quality of their experience on their visits to the Center. The figures below represent the averages of all initial visit Satisfaction Surveys received from new patients who visited the clinic between December 2014 and September 2017 and responded to the survey. Patients rated each of the statements shown from 1 to 10.
|Questions||Average, out of 10 points|
|Doctor spent enough time with you?||9.4|
|Dietitian addressed your questions and thoughtfully outlined your nutritional plan?||9.2|
|Biobehavioral specialist helped you identify stress care strategies that you will use?||9.4|
|Likelihood of recommending the Block Center to others?||9.4|
Here are some comments from our patients:
You are all exceptional! Thanks for making my new patient intake enjoyable and happy!
Not to mention the beauty and harmony of the facility itself.
You were just whom and what I was hoping and praying for. Thank you – each one — for your encouraging words and careful inputs and evaluations. I am looking forward to my journey with you.
I love the calm, soothing, light-filled environment. The people here completely support that feeling.
Best doctor experience ever.
Everyone is extremely friendly – exactly what you need in the midst of upheaval, someone to treat you gently.
Very helpful and hopeful experience – so glad I came here. Lots to do and think about.
The Center itself is so much more comfortable than a hospital situation.
I appreciate all the help. I am for sure sharing all the knowledge I gained through my visit to your center. Dr Block was so informative at my visit, also warm, caring and friendly.
I knew little about the Block Center except what I found online. It looked good and appeared to be exactly what I wanted. You were my first pick out of 4 so I decided on 2 and visited #2 first – disastrous! So, I didn’t know what to expect on my first visit. As you can see by my rating, I was not disappointed. This goes for my 4 chemos also.
Overall, the experience was very very good. All the doctors and practitioner spent time getting to know me and targeted their discussion towards my needs and questions. It was a very useful day. I liked the comprehensive approach and the attitudes of the doctors and staff.
My visit exceeded my expectations.
Overall my consultation was an extremely positive and reassuring experience.
I feel more confident and empowered to address my journey with cancer. I’m very thankful to have this option.
My hope was that I would be as impressed as I was with the Life Over Cancer book – it was even “more so”. Can’t stop talking to everyone about my experience!
I was totally pleased and impressed with your whole staff and facility.
.The entire staff projects confidence, sincerity, intelligence, competency, gentleness, kindness, empathy and thoroughness.
Exceptional experience like no other visit to a doctor before. The atomosphere/professionalism was truly an experience I felt was very personalized for me, and a sincere desire to attempt a togetherness and partnership to beat/cure my cancer.
My time at your facility was VERY rewarding.
All personnel were extremely kind and personable, and took all the time needed to answer our questions – very caring.
You are a true blessing!